Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all our Linux shared website hosting packages packages, which means that each individual help request you submit is going to be replied to in less than sixty minutes max. Our support company members have been taught to easily resolve any situation and to present you with quick advice on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a group of licensed experts who definitely are ready to respond to your inquiry as quickly as possible. You can easily get hold of the support crew by opening a help and support ticket from your Control Panel or by posting us an e–mail message. On business days, you may also call us on the phone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while performing tasks within the Control Panel, you’ll be able to always simply click the Help button and pick your issue in the list of content articles that will pop up. We have also turned almost all of the articles and reviews into instructional videos. The list of video tutorials will show up if you pick the Videos press button located on the top right.