Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center section integrated into ClimateWebHosting’s Control Panel. It includes an in–depth database with frequently asked questions and exhaustive how–to articles written by our well–trained technical support staff.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of instructional video tutorials that detailedly display how you can handle a typical issue associated with your Linux shared website hosting packages account. You’ll find the instructional video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 client care service and include a 60–minute support ticket response guarantee. Our proficient support engineers will be online day and night and will sort out any issue that you could chance upon within maximum one hour after the customer support ticket submission. In the majority of instances, a response will be given to you within twenty minutes.