In spite of the fact that the hosting service supplied by the different companies is roughly identical, each provider has their own platform with its own modifications and ways to execute certain procedures. In this case, an info-ridden knowledge base will be incredibly useful both for persons with no experience and for technically seasoned individuals who will ultimately find out how particular tasks are performed, but will lose precious time meanwhile. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and effort. The outcome is gladder customers, as they can swiftly find the info they wish, and less work for the tech support staff representatives, because typically most of the queries and problems that customers have are already included in the knowledge base. On the condition that the articles themselves are well-written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

If you order a shared website hosting plan from us, you’ll have access to our extensive online help documentation where you will find information on just about everything connected to our web hosting services. The topics cover anything from how to set up an email address on your hand phone, to how to do various things using an .htaccess config file. The articles themselves are written in a simple-to-grasp manner and offer elaborate guidelines on how to carry out a particular task within your Hepsia hosting Control Panel. You can also find information that’s not directly connected with Hepsia, for instance one that concerns online apps on your personal computer. The whole archive of articles will be located in the Help section of the Control Panel, but those that are relevant to a specific section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to find out more or less everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages feature in-depth online documentation where you will see info about all the functions that our in-house built Hepsia hosting Control Panel offers, together with solutions to different questions and issues that you may bump into. All installation manuals offer elaborate explanations, which implies that you won’t need to worry about overlooking something if you’re planning to export a database, for instance. The troubleshooting articles include a number of feasible causes of given issues and the solution for each and every one of them, so if you aren’t able to send email messages even though you have the correct outgoing mail server settings, for instance, you can swiftly find out what the reason for this may be and fix the issue with a couple of clicks of the mouse in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find related articles in each section. In case you’d like to browse all help articles, you can use the Help menu, which is located in the upper right corner of the Control Panel.